FAQ

The questions that come before consent.

Can LicenseMeter change anything in our tenant?

No. The connector app holds exclusively read-only application permissions — there is no write scope to misuse. Remediation happens through PowerShell scripts we generate for your admins to review and run themselves.

Can you read our email, files or Teams messages?

No. The granted scopes cannot access mailbox content, files or messages. Usage reports are consumed as last-activity dates and counts — metadata, never content.

Where is our data stored, and for how long?

In Postgres in the EU (Frankfurt). Data is kept only while your tenant is connected: disconnecting the workspace deletes everything immediately, and you can additionally revoke the enterprise application in Entra ID at any time.

Who in our company can see the data?

Only people the workspace owner invites, in the role they assign (owner, admin, or read-only viewer for finance). Signing in with an account from your tenant grants nothing by itself.

Do we need Entra ID P1?

No. With P1, LicenseMeter uses precise last-sign-in timestamps. Without it, detection automatically falls back to Microsoft 365 usage reports. The settings page shows exactly which signals are active for your tenant.

Our usage reports have concealed user names. Does it still work?

Yes, with reduced granularity: directory-based findings (disabled accounts, shelfware, guests) stay per-user, usage-based findings become aggregate counts. A Global Admin can enable identifiable report names in the Microsoft 365 admin center; the change is audit-logged.

Are you a verified Microsoft publisher?

The consent dialog shows the publisher status directly, so your admin can verify it independently of this site. See the security overview for details.

Do you offer a DPA (AVV)?

Yes. LicenseMeter acts as a data processor under Art. 28 GDPR; a signed DPA is part of every subscription and available before you connect production data.

What exactly do you charge for?

The first scan is free — you see your waste number before paying anything. The subscription covers continuous monitoring: nightly syncs, new findings as people join and leave, exports and remediation scripts.

Anything missing? Ask directly or read the security overview.